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New Support System & Some Free Open-Source Code!

Mohammed NaserMohammed Naser

We have released our new support portal which will now separate both our support and billing systems. This will make the workflow far easier for our clients as each workflow will be independent.

Also, with the new system, we will be able to accomplish far faster response times which means better service and happier customers! Hugs all around!

We have big plans coming up for our cloud (we know we keep saying that!) but we are talking about 10 times the performance, faster provisioning times and even more high availability options. Stay tuned!

Also, we hate 404s and we did not want to break the browsing experience for our customers so, with our new knowledge base, we implemented a system to make sure no pages end up lost, we have also open-sourced this code so check it out on GitHub. Again, the new release for support will make the workflow far easier for our clients as each workflow will be independent.

A little more about us, VEXXHOST is a high-performance cloud solution that is secure & reliable OpenStack based solutions for Developers & Enterprises. Solutions to support your demanding requirements and workloads used by active customers in over 70 different countries.

Our cloud services contain OpenStack software and have been validated through testing to provide API compatibility for OpenStack core services.

The advancement of cloud technologies allowed Vexxhost to provide more innovative options such as cloud hosting. The positive response to the leap to cloud-based hosting encouraged VEXXHOST to invest further in cloud-based solutions. In 2011, VEXXHOST adopted OpenStack software for its infrastructure. VEXXHOST has been actively using and contributing to OpenStack since it's 2nd ever release, Bexar.

VEXXHOST was created in 2006 and opened its virtual doors as a web hosting provider. VEXXHOST now offers Public, Private and Hybrid cloud all powered by OpenStack.

If you are interested in reading more blog posts, you can always check out the VEXXHOST blog located on our website which includes many more interesting blogs and tutorials! If you have any questions concerning this blog or in general, feel free to communicate with us through our Contact Us page. One of our support team members will be more than happy to assist you and answer all your questions.

Don't forget to follow us on Twitter for announcements, updates and news regarding VEXXHOST and cloud computing in general – @vexxhost.

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