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The Cost of Using Legacy IT in Healthcare

Ruchi RoyRuchi Roy

Legacy tech drains healthcare IT. Measure the real cost of legacy stacks in healthcare and replace workarounds with enforceable, auditable policy.

Healthcare IT teams deal with constant pressure of regulatory requirements, clinical uptime, tight budgets, aging infrastructure. In that environment, workarounds become standard practice. Custom scripts for outdated access controls. Manual logging for HIPAA traceability. Isolated audit environments for compliance reporting. But these are survival tactics masquerading as solutions.

In all of this, what rarely gets measured is the cost of that survival.

Missed patch cycles, growing operational overhead, slower incident response. Every workaround in a legacy stack compounds over time. The impact shows up as slower care delivery, security exposure, and eventually, regulatory risk.

This post examines how those workarounds accumulate cost invisibly and what a modern, cloud-native approach looks like instead.

Compliance Drift Compounds Quietly

This Deloitte survey from 2025 shows that 60% of healthcare organizations still use legacy software for critical functions. While the number seems to be on the decline compared to 2021 when 73% of healthcare organizations reported using legacy software, it's still a sad state of affairs.

These aging systems introduce inefficiencies, operational risks like system downtime and data silos, and whole set of cascading compliance problems:

  • Older operating systems can't support modern encryption libraries, which limits your ability to meet HIPAA, GDPR, or ISO 27001 requirements.
  • Identity systems can't federate with SSO providers, leading to shadow IAM solutions that fragment access control.
  • Data retention policies require custom backup and e-discovery scripts that don't scale or self-document.

And this is not just about the impact on the technology. These outages have an enormous impact on patient outcomes and quality of care because it leaves systems vulnerable to outages and cybersecurity threats.

McKinsey found that 12% of organizations reported higher "patient mortality" while 70% of them reported "poor patient outcomes" as a result of the cybersecurity attacks.

That leaves almost nothing for new projects and keeps IT teams stuck in constant patching and troubleshooting cycles.

One analysis estimated that U.S. hospitals incur $8.3 billion annually in extra expenses due to outdated technology causing workflow slowdowns. Staff lose roughly 45 minutes per day to communication delays tied to aging software. The "do nothing" approach often costs more in the long run than upgrading would.

The Security Gap Keeps Growing

These workarounds become dangerous when attack surfaces expand. In 2023 alone, more than 800 large breaches were reported.

Outdated software is a major weak point. One study found that 83% of healthcare organizations had experienced a data breach in the past two years, with many incidents traced to vulnerabilities in legacy systems. Unpatched, outdated medical devices often become prime cyberattack targets, and conesquently, delays in modernizing directly translate to higher breach risk.

Healthcare data breaches are also the most expensive of any industry, costing healthcare organizations ~$9.8 to $10 million per breach in 2023 - roughly 1.5 times what the financial industry sees.

Running antiquated, insecure systems drives these costs up because attacks are easier to execute and harder to contain. And every hour of delay in breach detection increases the eventual cost.

Legacy systems make it harder to implement Zero-Trust architecture, where identity verification, encryption, and workload segmentation are built in by default. Instead, healthcare teams try to approximate modern practices using brittle custom configurations.

The Hidden Operational Drag

Legacy IT creates friction across the organization.

Infrastructure engineers spend hundreds of hours manually updating access policies and patching non-containerized apps that don't support modern CI/CD tooling.

Clinical application teams wait weeks to onboard new tools because integration requires firewall tickets, identity mapping, and network architecture exceptions.

Compliance analysts chase down audit trails across disconnected systems, increasing the time and complexity of every certification cycle.

What Modern Infrastructure can Enables

A modernized stack with integrated compliance tooling reduces regulatory exposure and lowers total cost of ownership. Here's what that looks like in practice:

Integrated identity federation and access policies

Systems like Keystone and Keycloak support identity federation with LDAP, SAML, and OIDC. This enables short-lived, scoped tokens and just-in-time role provisioning, eliminating the need for long-term credentials and local user databases. This aligns with NIST 800-53 and HIPAA §164.308 standards for access control.

End-to-end encryption with built-in key management

Using Barbican, healthcare organizations can store encryption keys in a centralized vault with access logging and rotation policies. Volume and object storage encryption happens at the infrastructure level, simplifying compliance with GDPR and HITECH data protection requirements.

Immutable logging and audit pipelines

By piping logs from OpenStack components into Prometheus, Grafana, and Loki, teams get unified observability across infrastructure. Audit events get tracked automatically per tenant and scoped to workloads, reducing the risk of incomplete logging.

Policy-as-code for compliance enforcement

Instead of custom scripts, teams use OpenStack-native policies to enforce quotas, encryption defaults, RBAC scopes, and network isolation per project. This enforces compliance continuously, not just at audit time.

Where to Start: Replace the Workaround, Not the Whole Stack

Modernizing for compliance doesn't require replacing everything at once. Start by identifying where your team spends the most effort compensating for missing features.

Are you running custom scripts to manage network isolation or firewall rules?

Are you exporting logs manually for audits?

Are you provisioning access via email tickets?

Each of these signals that your infrastructure stack lacks native compliance features. The effort to maintain these workarounds will only grow over time.

Need Help Doing This?

Healthcare IT leaders need compliance, reliability, and operational efficiency that holds up to regulatory scrutiny. Infrastructure engineers need systems that don't punish them for doing the right thing.

Legacy workarounds tax both.

VEXXHOST's professional services team can help you inventory these patterns, identify where platform-native alternatives exist, and create a plan for phased modernization. With 24/7 engineering support and editions tailored to public, hosted, and on-premise deployment, Atmosphere provides a path away from workaround-heavy compliance without requiring a full rip-and-replace.

The solution is not more workarounds but cloud-native foundations that encode compliance into the infrastructure itself. If you'd like to chat with us, schedule a free consult with a VEXXHOST expert.

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The Cost of Using Legacy IT in Healthcare | VEXXHOST