Switching hosts?
Vexxhost makes switching hosts quick and easy. We'll even move your files and your databases from your old host to our servers for free: Contact us
Happy Customers
Thank you! As you well know, I am working with a complicated site, with several sub-sites. I'm learning several new languages as I go. I also use a database that in user interactive and backups are of the utmost importance. If I mess up and have to revert to a backed up version of my site, I can loose valuable information from my database if the backup is not current. Now, I'll be able to keep it current - Even when I have to use a backup. Thank You!
Sandy Mullins
BrimstoneRecords.com
BrimstoneRecords.com
Contact Us
At VEXXHOST web hosting, we are known for our high quality customer service and support with our ticketing system. By assigning every request automatically an ID, we can process and see the progress of every single request and track it till we have it resolved. It also stands as a reference point to be identified to our other support technicians.
Email
Sending an email to the following emails will automatically generate a ticket ID for future reference, you may reply to the email at anytime to add to the ticket. We recommend that you always create a different ticket for different issues to have your issues addressed faster.
Toll-free phone number: 1.888.288.7279
We can provide sales assistance via phone during most hours of the day, we can help you during your order process if you are facing any problems
The number that is listed above is for sales assistance only. In order for VEXXHOST web hosting to reduce costs and increase efficiency, we do not provide any telephone technical support at the moment. With the type of problems that most web hosting users are experiencing now, it is much more time effective for the issues to be sent by email over phone.
All of our clients are very satisifed with our support and we have always maintained a reputation of a company with a high level of support without having any type of phone support. We host a lot of business customers who trust us with their websites and they have continued to do so for the past years and have never been down.
Sending an email to the following emails will automatically generate a ticket ID for future reference, you may reply to the email at anytime to add to the ticket. We recommend that you always create a different ticket for different issues to have your issues addressed faster.
Please do not send the same inquiry to more than one contact address, as it will actually slow down our staff's response time.
Sales
- All pre and post sales requests and questions
- Questions regarding any of our offerings
- Existing clients who would like to be informed about new services
Customer Service & Billing
- Avaliable 24 hours a day, 7 days a week and all year round, no matter what package you hold
- Please make sure you indicate your information in your email to speed up your reply
- All of the support is done through our customer center and you will receive a specific ticket ID
Abuse
- Agencies or personals who would like to report any UBE/UCE/SPAM emails on our network
- Agencies or personals who would like to report DMCA or any other copyright violation
- Agencies or personals who would like to report any phishing or malicious activities on our network
Toll-free phone number: 1.888.288.7279
We can provide sales assistance via phone during most hours of the day, we can help you during your order process if you are facing any problems
Please do not call for customer support, the agent who is on the phone simply cannot assist you technically.
The number that is listed above is for sales assistance only. In order for VEXXHOST web hosting to reduce costs and increase efficiency, we do not provide any telephone technical support at the moment. With the type of problems that most web hosting users are experiencing now, it is much more time effective for the issues to be sent by email over phone.
All of our clients are very satisifed with our support and we have always maintained a reputation of a company with a high level of support without having any type of phone support. We host a lot of business customers who trust us with their websites and they have continued to do so for the past years and have never been down.