Switching Hosts?

We understand how difficult switching web hosting companies can get, that is why we assist all of our new clients by handling the complete moving procedure for free! We make switching hosts quick and easy for you, we'll move your files and your databases from your old host to our servers all for free.

Happy Customers

We switched our business to vexxhost.com because of its unmatched ability in providing FFMPEG capability and support, with the best pricing. With the release of the new RVSiteBuilder we can say with certainty that we've made the right choice

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Contact Us

At VEXXHOST web hosting, we are known for our high quality customer service and support with our ticketing system. By assigning every request automatically an ID, we can process and see the progress of every single request and track it till we have it resolved. It also stands as a reference point to be identified to our other support technicians.

Email

Sending an email to the following emails will automatically generate a ticket ID for future reference, you may reply to the email at anytime to add to the ticket. We recommend that you always create a different ticket for different issues to have your issues addressed faster.

Please do not send the same inquiry to more than one contact address, as it will actually slow down our staff's response time.

contact

Sales

All pre and post sales requests and questions
Questions regarding any of our offerings
Existing clients who would like to be informed about new services

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Customer Service & Billing

Avaliable 24 hours a day, 7 days a week and all year round, no matter what package you hold
Please make sure you indicate your information in your email to speed up your reply
All of the support is done through our customer center and you will receive a specific ticket ID

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Abuse

Agencies or personals who would like to report any UBE/UCE/SPAM emails on our network
Agencies or personals who would like to report DMCA or any other copyright violation
Agencies or personals who would like to report any phishing or malicious activities on our network

Toll-free phone number: 1.888.288.7279

We can provide sales assistance via phone during most hours of the day, we can help you during your order process if you are facing any problems

Please do not call for customer support, the agent who is on the phone simply cannot assist you technically.

The number that is listed above is for sales assistance only. In order for VEXXHOST web hosting to reduce costs and increase efficiency, we do not provide any telephone technical support at the moment. With the type of problems that most web hosting users are experiencing now, it is much more time effective for the issues to be sent by email over phone.

All of our clients are very satisifed with our support and we have always maintained a reputation of a company with a high level of support without having any type of phone support. We host a lot of business customers who trust us with their websites and they have continued to do so for the past years and have never been down.