At VEXXHOST web hosting, we are known for our high quality customer service and support with our ticketing system. By assigning every request automatically an ID, we can process and see the progress of every single request and track it till we have it resolved. It also stands as a reference point to be identified to our other support technicians.
Sending an email to the following emails will automatically generate a ticket ID for future reference, you may reply to the email at anytime to add to the ticket. We recommend that you always create a different ticket for different issues to have your issues addressed faster.
We can provide sales & billing assistance via phone during most hours of the day, we can help you during your order process if you are facing any problems.
The number that is listed above is for sales & billing assistance only. In order for VEXXHOST web hosting to reduce costs and increase efficiency, we do not provide any telephone technical support at the moment. With the type of problems that most web hosting users are experiencing now, it is much more time effective for the issues to be sent by email over phone.
All of our clients are very satisifed with our support and we have always maintained a reputation of a company with a high level of support without having any type of phone support. We host a lot of business customers who trust us with their websites and they have continued to do so for the past years and have never been down.
